Strategic Support
Designed Specifically for
Health & Wellness Professionals
Service Categories
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Getting your practice structure in harmony with your authentic mission.
Authentic Brand Strategy: Align your practice identity with your healing mission
Sustainable Practice Model Design: Create offerings that scale without losing intimacy
Values-Based Operations: Systems that support your practice philosophy
Growth Strategy That Honors Your Path: Expansion plans that feel aligned, not aggressive
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Streamlining your practice so you can focus on what you do best.
Digital Transformation: Seamlessly integrate platforms (Squarespace, Acuity, Mailchimp, Practice Better, etc.)
Workflow Optimization: Eliminate inefficiencies that drain your energy
Client Experience Enhancement: Create journeys that feel sacred & professional
Administrative Automation: Reduce busy work, increase client focus time
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Building your practice with intention & integrity.
Client Attraction & Retention: Strategies that draw your ideal clients consistently
Team Building & Training: Hire and develop staff who understand your mission
Process Development: Create repeatable systems that maintain quality
Performance Analytics: Track what matters most to your type of practice
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The ongoing support that keeps everything running smoothly.
Quarterly Business Alignment Reviews: Ensure your growth stays true to your vision
Strategic Problem-Solving: Navigate challenges with someone who's been there
Innovation Opportunities: Identify new ways to serve and grow
Leadership Development: Strengthen your skills as both healer and practitioner
I don't just optimize health & wellness practices, I optimize healing practices. Every strategy, system, and solution is designed with the unique needs of health & wellness professionals in mind.
All services are delivered through the lens of someone who understands both the practice & the healing. You're not just receiving systems, you're receiving solutions that honor the sacred nature of your work.
optimization
• Platforms:
Squarespace | Acuity Scheduling | Mailchimp
Charm EHR | Square | LinkedIn | Zapier | Canva
Practice Better | Google Business Listing & Workspace
• Digital Transformation: adopting & integrating digital platforms to enhance operational efficiency & customer experience.
• Customer Experience Enhancement: personalized customer journey maps & design strategies to improve the overall customer experience.
• Process Optimization: streamlining operations & reducing workflow inefficiencies.
organization
• Email: templates, branding, folders/labeling
• Calendar Development & Management
• Reporting & Tracking
• Systems Integration: integration of various systems & software to create a seamless flow of data & information across different departments.
• Document Templates, Editing & Formatting: to ensure consistency & professionalism.
auditing
• Project Management
• Client Retention
• Data Entry & Database Management:
business structure
• Practice Development
• Brand Strategy Development: strategies that align with the values & mission of an organization, helping to stand out in a crowded market.
• Process & Procedure Development
• EHR / CRM management
• Training & Hiring of Staff: to enhance the skills & knowledge of staff members, from time management to platform use.
• Virtual / Telehealth / Telemedicine Integration: integration of telemedicine solutions
branding
• Brand Strategy
• Brand Identity: includes copywriting, mission & vision development, intention setting, target martket etc.
• Brand Kit Creation: a comprehensive kit that includes color palettes, typography, visual elements, copy, etc.
• Vision Boards: digital vision boards for business development, team-building exercises, etc.
• Stationery: custom stationery sets for professional use.
marketing
• Pinterest Strategy & Management
• Digital & Print Marketing Materials (Posters, Flyers, Brochures, Business Cards, etc.): for events, products, and services.
• Social Media Banners & Covers: customized for business-based social media profiles & pages.
• Website Banners: banners for websites, including headers & footers.
• Blog Graphics: custom elements & graphics to optimize blog post content.
• Infographics: to present data, content, and concepts in a visually appealing way.
• Presentations: slide decks for business meetings, conferences, webinars, programs, etc.
• Email Templates: custom email templates for newsletters, promotional emails, announcements, etc.
experience
the meraki method
Vedic Counselor & Business Innovation Consultant
2017 - Present
I'm a multi-certified Vedic professional, and refer to myself as a Self Work Alchemist & Sacred Space Holder. My expertise is steeped in over ten years of personal & professional study in the Vedas, Yoga, Ayurveda, Qigong, consciousness, mindfulness, integrative health and psychology.
As an innovation consultant, I provide virtual services & support for professionals in the health, wellness, healing & spirituality fields. My consulting specialties include Practice Better Optimization, Squarespace, Optimization, Organizational Development, and Operations Management.
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Counseling - Learn More
Consulting - Learn More
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Counseling - Learn More
Consulting - Learn More
“Miss Jess has an immense passion for helping people; I have witnessed her on multiple occasions sit with women in particular and help them along their individual journey. Whether it be with her well-versed talents of design, Qigong teachings, creative well-Being practices, or patience of listening & understanding, Miss Jess has proven to be a humanitarian within all facets of her life. She has persevered through difficult life circumstances and has used her experiences to help individuals in similar challenges. Miss Jess has the ability to coordinate large events, and create platforms & programs for communication with precision & efficacy due to her organizational skills & preparedness. As a good friend & client of Miss Jess, I endorse & recommend her skills & talents.” - Channing Renee Clemons, Clinical Psychologist
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“I've had the pleasure of working with Jess for many years and am continuously impressed by her innovative thinking, exceptional organizational skills and compassionate approach to human well-being. As a highly detail-oriented project manager and innovation consultant, Jess consistently demonstrates an unparalleled ability to oversee complex projects with precision and foresight. Her innovative mindset allows her to think outside the box and provide creative solutions that drive progress and efficiency. In addition to her professional acumen in project management and consulting, Jess is also an extremely dedicated and passionate mental health and trauma counselor. Her holistic approach to mental health and well-being is marked by deep empathy and a genuine commitment to helping others heal and grow. Jess' ability to integrate her knowledge of mental health and wellness into her consulting practice provides a unique and comprehensive perspective that benefits both clients and colleagues. Her multifaceted expertise and compassionate nature makes her an exceptional professional, capable of making significant positive impacts in any environment.” - Molly Flores, Marketing - Brand - Communications Manager of So Good So You
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w/ Jac Kalea Patio of Golden Light Healings
Focused on personal healing, spiritual growth, deepening of my mission as a healer, teacher, and guide, and embodying the highest versions of Self. Jac is one of my cherished mentors. I’ve been working with her for over eight years. My experience with her has been incredibly liberating & awakening
w/ Dr. Matt Van Auken, MD, MPH, ABOIM, DipABLM, E-RYT, YACEP
Ayurvedic Physician of The Buddha's MedicineFocused on deepening my understanding of Vedic Psychology, Ayurvedic principles, and their application to mental health & well-Being to further develop & nourish my counseling practice.
(Read my article on my experience!)
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Organizational Development · Practice Better · Strategic Planning · Mental Health Counseling · Executive Administrative Assistance · Squarespace · Operations · Healthcare Consulting · Innovation Management · Mindfulness · Branding Consultancy · Innovation Consulting · Management Consulting · Wellness Coaching · Ayurveda · Interpersonal Communication · Entrepreneurship · Recruiting · Pinterest · Electronic Health Records (EHR)
the buddha’s medicine -Ayurvedic medical clinic
Practice Manager & Ayurvedic Lifestyle Coach
2024 - Present
As Practice Manager, I bring over eight years of experience in healthcare operations & management to ensure our clinic provides seamless, integrated care. This unique perspective allows me to understand both the practical & therapeutic aspects of your healing journey.
I'm honored to be working with Dr. Matt and supporting him, his patients, and the practice's overall growth. It's a blessing to specifically support an Ayurvedic practice!
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Dr. Matt Van Auken, MD, MPH, ABOIM, DipABLM, E-RYT, YACEP - Learn More
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Practice Better EHR Platform Management
Ayurvedic Treatment Plan Support
Healthcare Operations Administration
Patient Education & Implementation
Clinical Systems Integration
Website & Digital Asset Management
Trauma-Informed Care Delivery
Holistic Health Support
Treatment Protocol Support
Wellness Support Coordination
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“Jess is a fantastic human being and has been a genuine blessing to the practice.” - Dr. Matt
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Manage clinic operations and electronic health records system
Oversee administrative processes and website maintenance
Provide patient education and lifestyle implementation support
Coordinate with licensed providers on treatment plans
Facilitate patient understanding of Ayurvedic practices
Develop sustainable self-care protocols
Maintain clinic compliance
Create supportive patient education materials
Implement operational improvements & systems
Coordinate patient care communication
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Organizational Development · Practice Better · Strategic Planning · Executive Administrative Assistance · Squarespace · Operations · Healthcare Consulting · Innovation Management · Mindfulness · Innovation Consulting · Management Consulting · Wellness Coaching · Ayurveda · Interpersonal Communication · Lifestyle Coaching · Pinterest · Electronic Health Records · (EHR) Healthcare Operations · Patient Care Coordination · Ayurvedic Coaching · Health Coaching · Clinical Administration · Practice Management · Treatment Plan Implementation · Patient Education · Holistic Health Support · Systems Integration · Electronic Health Records Management · Trauma-Informed Care · Wellness Development · Communication Strategy · Team Collaboration · Process Improvement
portland clinic of natural health
Business Operations Manager
2020 - 2024
For over three years, I held the role of Business Operations Manager for Portland Clinic of Natural Health (PCNH). I wholeheartedly believe in the healing medicine of Naturopathy. I’m grateful to have worked for & with healthcare professionals that are focused on root-cause healing. Having a management position, I thrived off of organization, communication, planning and holding space for others.
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Dr. Ben Reebs, ND, VNMI
Dr. Amber Walz, ND - Learn More
Dr. Nikolajs Belikoff-Strads, ND, MS - Learn More
Kassy Montgomery, RDN
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Naturopathic Clinic Operations
Healthcare Business Administration
Staff Training & Development
Patient Care Systems Management
Clinical Workflow Optimization
Revenue Cycle Management
Practice Growth Strategy
Regulatory Compliance
Healthcare Technology Integration
Operational Policy Development
Business Development
Administration
Finance
Communications
Organization
Operations Development & Management
Tech Support & Management
Marketing & Advertising Consulting & Management
Patient/Client Support
Naturopathic Doctor Support & Assistance
Dietician Support & Assistance
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“Jess has a very enthusiastic professional demeanor and takes on all tasks given to her with speed, efficiency, and accuracy. During her time at the office, I’ve noticed her intellect and ability to quickly problem solve contributed to her ability to timely manage of all aspects of patient care from business organization, office protocols, onboarding processing, billing, scheduling, EHR integration, labs, prescription management, and patient inquiries.
Jess performed additional duties managing web presence, social media, blogs, and marketing so effectively, that I had a full schedule within 1 month of starting employment. Her direct involvement in these tasks resulted in so many patient leads at the office, that additional support staff was needed to process them all.
It has been a pleasure working with Jess, and it brought me great comfort that if I ever needed support, I always knew she would handle it. She is organized, hardworking, creative, and driven. She has my highest recommendation and praise. She will be greatly missed.” - Dr. Amber Walz, ND
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“I had the pleasure of working closely with Jess during their tenure at the Portland Clinic of Natural Health, and it is with great enthusiasm that I share my experiences working with her.
Jess consistently demonstrated exceptional skills in various projects, showcasing a high level of dedication and professionalism. Just a few of the areas we worked on together in which Jess truly excelled were:
Streamlined Patient Intake Process: Jess played a pivotal role in streamlining the clinics patient intake process. Her keen analytical skills and innovative thinking resulted in a more efficient and user-friendly system. Jess not only identified areas for improvement but also took the lead in implementing changes that significantly enhanced the overall experience for their patients.
Newsletters: Jess's designing and writing of the clinic newsletters was outstanding. She consistently produced engaging and informative content that resonated well with their target audience. Jess's ability to craft appropriate narratives and attention-grabbing headlines contributed significantly to the success of our newsletter campaigns.
Full Management of Website and Online Presence: Jess took on the responsibility of managing the clinic’s website and online presence with exceptional skill. Jess's strategic approach to online content and engagement led to increased visibility and a positive impact on the brand’s image. In addition to their impressive project management skills, Jess is a collaborative team player, always ready to offer support and ideas. Her positive attitude and ability to work under pressure make her an asset to any team.
I have no doubt that Jess will excel in any role she may undertake. Her combination of skills, dedication, and creativity make them a valuable asset to any organization.” - Chris Collins, Principal and Lead Developer | Progressio Development
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“I worked with Jess when I was coaching the senior leadership team of Portland Clinic of Natural Health. She was the clinic's practice manager and I found her to be organized, knowledgeable, insightful, quick thinking and compassionate. She has a knack for creating and implementing systems that help organizations run efficiently and effectively! Jess is a fantastic listener and is fun to work with to boot.“ - Donna Capodacqua, PhD, SHRM-SCP & Owner of Chrysalis Partners
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"Jess is a consummate professional. she is sharp, organized and professional. I enjoyed collaborating with her." — Colleen Wright, SEO Expert
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“Jess is professional, warm, kind and always wonderful to work with. Highly recommend her!” — Dr. Julia Walls, DACM | Doctor of Acupuncture & Asian Medicine. Owner at Tualatin Acupuncture & Integrative Medicine
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Led comprehensive clinic operations & administrative functions
Managed staff scheduling and resource allocation
Oversaw patient billing and insurance processes
Coordinated with naturopathic physicians & other practitioners
Implemented operational policies & procedures
Maintained clinic compliance & documentation
Developed clinic communication systems
Supervised front desk and support staff
Facilitated patient scheduling & flow
Managed vendor relationships & supplies
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Communication · Business Relationship Management · Team Management · Virtual Assistance · Business Development · Organizational Development · Team Building · Team Leadership · Process Improvement · Canva · Strategic Planning · Executive Administrative Assistance · Analytical Skills · Attention to Detail · Microsoft Excel · Management · Operations · Problem Solving · Healthcare Consulting · Innovation Management · Skilled Multi-tasker · Cross-functional Team Leadership · Mindfulness · Negotiation · Customer Service · Marketing Strategy · Relationship Building · Innovation Consulting · Teamwork · Management Consulting · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Microsoft Office · Advertising · Time Management Healthcare Operations · Business Management · Team Leadership · Process Implementation · Patient Care Coordination · Staff Development · Financial Management · Operational Excellence · Communication Strategy · Systems Integration · Administrative Oversight · Scheduling Management · Vendor Relations · Quality Assurance · Change Management
Station CoLab Learning Institute
Member Relations Specialist
2017 - 2018
As Member Relations Specialist at Station CoLab Learning Institute, I was part of the founding team that established a collaborative learning & Self-development space dedicated to optimal human performance. Working with adult learners in the community, I helped cultivate an environment where members could explore personal growth and practical skill development. My role combined relationship building with program support, allowing me to facilitate meaningful connections while implementing our innovative educational model. I found deep fulfillment in supporting our members as they pursued their development goals and witnessed how our collaborative approach to learning fostered both individual & community growth
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Educational Program Coordination
Membership Systems Management
Community Development
Schedule & Event Planning & Execution
Administrative Operations
Outreach Program Support
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Managed member enrollment & engagement
Coordinated educational programming
Facilitated community partnerships
Supported program development & implementation
Tracked member progress & satisfaction
Assisted with marketing & outreach initiatives
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"Jess is an all-around bad-ass. She immediately jumped into our organization and offered valuable contributions business wide. Whether she's knocking out marketing graphics, planning and implementing social media strategy or calling and scheduling members, she continuously demonstrates the skill and poise of a consummate professional. Her organized get-it-done approach is a total lifesaver." — Robert Goodman, Operations Director | Systems Thinker | Business Strategist
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Member Relations · Schedule Coordination · Community Engagement · Communication Strategy · Partnership Communication · Administrative Management · Database Management · Marketing Support · Communication · Process Improvement · Analytical Skills · Attention to Detail · Management · Operations · Problem Solving · Skilled Multi-tasker · Mindfulness · Customer Service · Relationship Building · Teamwork · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Time Management · Mindbody Online
re:form Yoga studio
Studio Manager
2015 - 2017
As the Studio Manager of re:form Yoga, I cultivated a welcoming & nurturing space where both students & teachers could thrive. My role combined operational excellence with authentic community building, allowing me to create seamless experiences while nurturing meaningful connections. I drew upon my natural organizational abilities and communication skills to elevate the studio's presence, from implementing efficient systems to developing engaging social media content. What brought me the most joy was the opportunity to support our members' wellness journeys through attentive service and genuine care.
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Studio Operations & Management
Community Building & Management
Marketing & Brand Management & Development
Web Development & Management
Social Media Management
Marketing Management
Customer ServiceMindbody Management
Retail Management
Web Development & Management
Payroll
Membership Systems Administration
Community Outreach Implementation
Revenue Stream Management
Staff Training & Development
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Oversaw daily studio operations & membership management
Coordinated class schedules and teacher assignments
Managed social media presence and marketing initiatives
Facilitated positive member experiences and community building
Maintained studio facilities & equipment
Handled financial transactions & record-keeping
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"Jess Marie is everything you would desire in a manager. She is an organized and efficient leader, yet a highly personable and authentically caring individual. I have worked with Jess in so many levels...as a high school mentor, to, at present, as a student at her Yoga studio. I can truly attest to the fact that Jess creates the best possible experience for her clientele. " — Gale Gibbons, Associate Faculty at MiraCosta College
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“I worked alongside Jess for a few years and I can say that - without a shadow of a doubt - she is one of the most professional, capable, friendly, and awesome individuals I've ever met...not only in the workplace, but pretty much anywhere. I couldn't begin to describe the value she brings to a professional setting." - Kevin Sutton, Yoga Teacher, Copywriter, Content Creator & Strategist
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"Jess is dedicated and committed to getting quality work done on time. She has a plethora of skills when it comes to management, social media marketing, and various graphic design tasks. Working with Jess is an absolute pleasure!" - Daniela Kent, Health Communication Professional, Scholar, & Educator | E-RYT 500
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"She is always incredibly helpful and knowledgeable. Her customer service skills are excellent as she always has a smile and kind words to greet every member. She is warm and friendly and makes the members feel very welcome and valued. She is a large part of the reason I enjoy being a member of the studio. " — Elizabeth Peck, Intuitive Energy Healing Practitioner
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Community Building · Social Media Marketing · Customer Service Excellence · Operations Management · Team Leadership · Schedule Coordination · Financial Management · Membership Relations · Digital Marketing · Communication · Business Relationship Management · Team Management · Organizational Development · Team Building · Team Leadership · Process Improvement · Strategic Planning · Executive Administrative Assistance · Analytical Skills · Attention to Detail · Management · Operations · Problem Solving · Skilled Multi-tasker · Cross-functional Team Leadership · Mindfulness · Customer Service · Marketing Strategy · Relationship Building · Teamwork · Management Consulting · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Advertising · Time Management · Mindbody Online · Studio Management
villa kali ma women’s recovery home
Resident Advisor (RA),Registered Alcohol & Drug Technician (RADT) / 12-Step Recovery Yoga Teacher (Y12SR E-RYT)
2018
At Villa Kali Ma, a women's holistic treatment center, I served in a multifaceted role combining my expertise as a RA, RADT, and Y12SR-E-RYT. Working within an innovative treatment model that bridges evidence-based practices with holistic healing, I supported women through their recovery journeys with compassion & professionalism. I had the privilege of contributing to residents' transformative experiences by providing both structured support in their treatment program and mindful movement practices through trauma-informed Yoga asana instruction. This unique position allowed me to witness & facilitate profound healing while maintaining the highest standards of care and ethical practice in addiction recovery services.
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Trauma-Informed Care & Support
Recovery Program Implementation
Y12SR Yoga Asana Instruction
Clinical Documentation & Reporting
Crisis Prevention & Intervention
Resident Care Coordination
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Provided direct support to residents in recovery
Facilitated trauma-informed Yoga asana classes
Maintained accurate documentation of resident progress
Implemented treatment plans & protocols
Ensured facility safety & compliance
Coordinated with clinical team members
Maintain awareness of resident’s safety at all times
Ensures all clients follow program guidelines & rules
Participates & assists in client activities per schedule.
Maintains awareness of client schedules and personal time.
Monitor meals.
Conducts regular house & grounds checks.
Conducts property searches of participants as required.
Completes appropriate forms for each procedure.
Assist, as directed, in psychiatric & medical emergencies.
Performs Urine Drug Screening testing of participants, as required.
Take & record vital signs.
Make sure medication closet is closed at all times.
Check clients for medication compliance during medication intake (palming, pocketing and cheeking)
Assists in keeping grounds & facility safe & clean.
Gives appropriate feedback regarding the condition of clients.
Communicates concerns of residents to appropriate member of clinical team.
Provides forum for residents to allow expressing themselves.
Provides support or diversion consistent with interests & conditions of residents.
Admits, transfers, and discharges residents as assigned.
Inventory personal belongings.
Provide transportation for activities & outings.
Maintains the HIPAA standards of confidentiality at all times
This includes current
and previous clients in all settings (AA meetings, alumni group activities, or any other outside related activity).Mandatory participation of quarterly trainings
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Addiction Recovery Support · Crisis Management · Trauma-Informed Care · Yoga for 12-Step Recovery · Yoga Instruction · Clinical Documentation · Patient Care · Program Implementation · Emergency Response · Group Facilitation · Treatment Planning · Communication · RADT · Mindfulness · Customer Service
younity
Creative & Innovative Marketing Copywriter
2024
younity is a leader in Online Education, focusing on Spirituality, Mental Health, and Mindfulness. I was hired on to join the English Team to support younity's launch of their English content to all English-speaking dominant countries. My role was crucial in elevating younity's voice & mission as a brand to connect with their audience on a deeper level.
I'm passionate about making a positive impact in the world, and I'm thankful I had the opportunity to work for such an impactful company.
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The Wisdom of Trauma, Dr. Gabor Maté - Learn More
The Universe Within, Matías De Stefano - Learn More
Conscious Evolution, Bruce Lipton - Learn More
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Copywriting Marketing Strategy Support
Email Marketing Strategy
Wellness Content Creation
International Content Adaptation
Brand Voice Optimization
Website Content Development
SEO Content Writing
Digital Marketing Implementation
Spiritual & Mindfulness Content
Cross-Cultural Communication
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Developed English content for international markets
Created engaging email marketing campaigns
Wrote compelling website copy & content
Crafted conversion-focused call-to-action messaging
Collaborated on marketing strategy development
Maintained brand voice consistency
Adapted content for cultural relevance
Supported international market expansion
Implemented SEO best practices
Produced mindfulness & wellness-focused content
Crafted compelling email campaigns and website content with a call to action focus
Created email marketing campaigns and persuasive, engaging content
Collaborated with the EN Team's project manager to develop innovative content strategies that aligned with the latest marketing trends and with younity's values & mission.
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Content Strategy · Email Marketing · Copywriting · Brand Voice Development · Marketing Communications · SEO Optimization · Cross-Cultural Communication · Project Collaboration · Creative Writing · Campaign Development · Digital Marketing · Content Creation · International Marketing · Audience Engagement · Strategic Planning · Web Content Writing · Innovation Consulting · Creative Writing
as you sow
Squarespace & Communications Consultant, Project Manager, and Digital Presence & Organization Consultant
2018 - 2022
On the Consultant Team of As You Sow, I supported North America's leading shareholder advocacy non-profit in amplifying their mission for corporate environmental & social responsibility. I supported the optimization of their digital platform, ensuring complex data & advocacy initiatives were accessible & engaging for stakeholders. By managing key projects and website development, I helped bridge the gap between sustainable investment strategies and public understanding. This role allowed me to contribute to meaningful corporate change while leveraging my skills in digital communication and project coordination to advance environmental & social justice initiatives.
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Squarespace Website Optimization & Management
Digital Project Implementation
Content Strategy & Planning
Technical Documentation
Analytics & Performance Tracking
Website Project Management
Reporting & Data Entry
Digital Asset Organization
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Led website optimization projects
Managed digital content strategy
Coordinated with stakeholders’ & developers’ requests
Tracked project timelines & deliverables
Implemented digital solutions
Created project documentation & reports
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Project Management · Website Development · Digital Strategy · Content Management · Technical Documentation · Quality Assurance · Process Improvement · Analytics Reporting · Communication · Business Relationship Management · Team Management · Virtual Assistance · Business Development · Organizational Development · Team Building · Team Leadership · Process Improvement · Canva · Strategic Planning · Executive Administrative Assistance · Analytical Skills · Attention to Detail · Microsoft Excel · Management · Operations · Problem Solving · Healthcare Consulting · Innovation Management · Skilled Multi-tasker · Cross-functional Team Leadership · Mindfulness · Negotiation · Customer Service · Marketing Strategy · Relationship Building · Innovation Consulting · Teamwork · Management Consulting · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Microsoft Office · Advertising · Time Management
the busby group
Social Media Strategist & Advertising Advisor
2017 - 2020
At The Busby Group, I contributed to building powerful brand narratives through data-driven digital strategies and innovative content development. Working within a dynamic team of creative professionals, I helped craft & execute omnichannel campaigns that elevated our clients' voices – from CEOs and authors to nonprofits and innovative startups. I thrived in developing strategic social media solutions that transformed complex brand stories into engaging digital experiences, while measuring & optimizing performance to ensure meaningful audience connection and business growth. This role allowed me to work with a team that combined creative storytelling with analytical thinking to deliver measurable results for thought leaders & change-makers.
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Social Media Campaign Development
Digital Marketing Strategy
Content Creation & Management
Performance Analytics & Reporting
Client Relationship Management
Paid Advertising Implementation
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Developed social media campaigns & strategies
Created content calendars & marketing plans
Analyzed performance metrics & ROI
Managed client relationships & expectations
Coordinated with creative team members
Implemented paid advertising campaigns
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Social Media Strategy · Campaign Management · Content Creation · Analytics & Reporting · Client Relations · Advertising Planning · Digital Marketing · ROI Analysis · Cross-functional Collaboration · Communication · Analytical Skills · Attention to Detail · Skilled Multi-tasker · Mindfulness · Customer Service · Marketing Strategy · Relationship Building · Innovation Consulting · Teamwork · Management Consulting · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Advertising · Time Management
visual content agency
Social Media Coordinator
2018 - 2020
At Visual Content Agency, I helped the extraordinary team with transforming brands through strategic visual storytelling and innovative content creation. Working within a creative team specializing in rapid-turnaround content production, I supported the coordination implementation of engaging social media campaigns that captured brand narratives in under a minute. I contributed to VCA's Content360 process, helping ambitious companies stand out in the digital space through consistent, high-quality content optimization across multiple platforms. This role allowed me to work with team member’s who led the integration of creative storytelling with strategic planning while working alongside industry leaders in food & beverage, lifestyle brands, and non-profit sectors.
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Social Media Content Strategy Implementation
Platform Management
Content Calendar Implementation
Performance Monitoring & Analysis
Creative Production Coordination & Scheduling
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Implemented social media content strategies
Coordinated content publishing workflows
Managed multiple client accounts
Monitored social media performance
Assisted with content scheduling & production
Maintained content calendars & schedules
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Social Media Management · Content Coordination · Content Calendar Implementation · Performance Analytics · Team Communication · Creative Production · Time Management · Communication · Attention to Detail · Skilled Multi-tasker · Mindfulness · Teamwork · Organization Skills · Microsoft Office · Advertising · Time Management · Social Media Management & Advertising · Community Management
